"Emirates likes to keep
uniformity."
Emirates
An Emirates first class flight attendant shared some
secrets of the trade with Town & Country
magazine.
She said there's a rigorous training process to
progress from economy to premium classes.
There are strict guidelines on makeup, hairstyles, and
shoes.
Emirates first class cabin crew will know a surprising
amount about you before you even board the plane.
Emirates' cabin crew are among the most glamorous in the sky.
Their pristine appearance — be it the signature red hat and
matching lip, the bright smile, or the perfect flicky eyeliner —
is all bound to make a passenger feel like they're in good hands.
And according to a first class flight attendant for the airline,
you'll have to do a fair bit to get there, and abide by a series
of strict rules — from wearing an exact shade of eye shadow to
the style of your bun.
Joanna Collins, a Dubai-based Brit who has climbed through the
Emirates ranks and now works in the first class cabin, told
Town & Country magazine
that to progress to premium class, there's a "rigorous" training
process you'll have to get through first.
You'll have to know your wines...
It might sound like fun, but you'll need to have a seriously
solid grasp on fine wines and fizz before you cater to Emirates'
first class passengers. And according to Collins this is by way
of a wine education course.
"When you’re serving things like Dom Perignon and Bordeaux, you
need to have a thorough understanding of what you’re pouring,"
she told the magazine. "We need to know the difference between
old world and new world wines, as well as champagnes, bourbons,
whiskeys, and other spirits."
...And brush up on your 'silver service' dining etiquette.
Emirates
"In economy there’s just one tray; in First Class, we have
'silver service' dining, so appetizers, main courses, and
desserts are all served at different times, and customers can
'dine on demand' whenever they want," she said.
"We’re taught all the etiquette about cutlery and the different
plates used for each course."
You'll have to learn how to do your makeup perfectly.
According to Collins, you'll have to abide by a set of guidelines
on what's appropriate aesthetically while flying.
"Emirates likes to keep uniformity," she told the magazine. "Your
nails can be nude, light pink, or you can have a French manicure.
We also have different variations of red nail polish that are
outlined by the Imaging and Grooming Department. An 'Emirates
red' lipstick with lip liner is required."
And there's apparently one lipstick in particular that's
popular among the airline's flight attendants. Collins told the
magazine: "We like to use Mac’s Russian Red because it stays for
a long time."
You'll also want to master the perfect flick, as liquid
eyeliner is "recommended," while eye shadow can either be black
or beige, she said.
And there are rules on hairstyle, she added: "We can have
a French twist or a bun with a red scrunchie. The
red scrunchie is optional. I usually make my bun with one of
those 'hair donuts.'"
Before first class passengers have even boarded, you'll have to
do some homework.
Shutterstock/Sorbis
"We have a briefing and a team talk before each flight, where
we'll review the customers who are traveling with us, including
any VIPs," Collins told the magazine. "We get their names and
have information about them stored in on-board tablets."
You'll then be expected to use this tablet to make notes about
your VIP's likes, dislikes, dietary requirements, and the purpose
of their trip throughout the journey, she explained.
You can swap your shoes, but only after take
off...
Shutterstock/ChameleonsEye
...But when parading through the airport, it's strictly
heels-on.
"In the airport and during the boarding process we wear heels,
but we can change into red flats after take-off. Some girls
prefer not to, but I couldn’t be in heels for a 16-hour flight.
After take-off we switch to 'service attire' — we remove the
jacket and add a waist coat."
Source link
No comments:
Post a Comment